Seth Godin, American entrepreneur and best-selling author of books like Purple Cow and This Is Marketing, when speaking about customer interaction said simply, “Be genuine. Be remarkable. Be worth connecting with.” And there is no one at Sloan who represents that philosophy more than our inside sales representative, Leslie Collins.
Leslie joined the Sloan team almost two decades ago and has worked as an inside sales representative the last 15 years. Many of you likely have had the pleasure of working with Leslie, whether she filled an order request or helped you find a solution to a challenge you were having in the field.
The Sloan team is very fortunate Leslie’s plans changed. She embodies the company’s culture of constantly striving to provide excellent customer service with a small business, family touch.
“Leslie is one of our many rock stars,” said Brian Sloan, CEO, Sloan Lubrication Systems. “When one of our largest customers can’t sing Leslie’s praises high enough and I hear nothing but positive feedback from our customers, I know that we are putting the right people in place to serve our customers. We certainly hope that Leslie will be here for another twenty years.”
What do you enjoy most about your job?
I really enjoy helping people get what they need and building relationships with our customers and vendors. And as you can imagine, after almost twenty years, there are a lot of them.
What do you enjoy most about working at Sloan Lubrication Systems?
I really enjoy the flexibility that we have as well as the closeness and feeling you get working at a small, family-owned company.
What do you enjoy most about working with Sloan’s customers?
I enjoy being able to help make our customers’ jobs easier and maybe even make them smile or laugh.
How has your job and the industry changed over the years?
The industry itself hasn’t changed all that much over the years, but the technology used has evolved greatly. it’s pretty exciting being on the forefront of that evolving technology.
What is something that people might not know about you?
My childhood aspiration was to become a veterinarian. Then I found out about euthanasia and that was it for that dream.
What do you enjoy doing outside of work?
I enjoy antiquing, going to estate sales, working in my flower beds, working around our farm and helping my husband in his woodshop.
What makes you happy or brings a smile to your face?
It doesn’t take much. I enjoy drinking coffee on the patio on a nice, cool and quiet Sunday morning with my husband.
Leslie and her husband Chris on their family farm, Spring Hollow, a horse boarding and training facility.
Leslie and her two Chris’s.
A beautiful day at Spring Hollow Farm.